Our support plans help you get the most out of EZ-CAMP2 Camp Management Software! EZ-CAMP2 is backed by the best support team in the industry. We offer a variety of support plans designed to meet each organization's budget and service requirements.
Choose the Support Plan that fits your needs and budget.
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Support Services | |||
User Meetings | ![]() |
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E-Tips | ![]() |
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Knowledgebase | ![]() |
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User Forum | ![]() |
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Clients Only Web Site | ![]() |
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Client Advocate | ![]() |
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Call-the-President Hotline | ![]() |
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Product Updates | |||
Product Updates & Enhancements | ![]() |
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Pre-Release Enhancements | Not Available | ![]() |
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Live Customer Support | |||
Remote Access Support | ![]() |
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Email Support | ![]() |
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LiveChat | ![]() |
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Phone Support | ![]() |
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Toll Free Phone Support | Not Available | ![]() |
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Emergency Phone Number | Not Available | Not Available | ![]() |
24/7 Emergency Pager Notification (USA/Canada Clients Only) | Not Available | Not Available | ![]() |
Support Availability | |||
Telephone Support Hours | Monday - Friday 8:30 A.M. - 7:30 P.M. Eastern Time* |
Monday - Friday 8:30 A.M. - 7:30 P.M. Eastern Time* |
Monday - Friday 8:30 A.M. - 7:30 P.M. Eastern Time + 24-Hour Pager* |
Maximum Time to Call Back | Same Day or 1 Business Day |
3 Hours or fewer | 1 Hours or fewer |
*except on holidays
Email support and LiveChat during business hours only