Client Advocate

To respond even more effectively to your needs, we've created the position of SofterWare Client Advocate. Mary Craig's job is to maximize your happiness and satisfaction with EZ-CAMP2.

Client Advocate Role

  • Serve as client advocate within company
  • Improve the frequency and quality of our communication with clients
  • Involve necessary staff to address issues
  • Follow-up with clients and internal staff to confirm that problems have been resolved
mary_gasper

"My main focus is to ensure that our clients' needs are addressed in a timely and satisfactory manner. I urge clients to view me as their advocate in resolving any continuing issue or problem."

Mary Craig
- SofterWare Client Advocate

Contact Mary

If you have suggestions on how we can improve our services, or if you are not satisfied in any way, please contact Mary directly.

Toll Free Voice: (800) 875-5002
Fax: (215) 648-4403
Email: mcraig@softerware.com

**Note that Mary is not a support person and support questions should go to our support numbers.